What - Intern at L-Hostels New York City

Greeting and treating hostel guests with a positive attitude and eagerness to make them feel welcome and comfortable
Learning L software reservation system to check in/out guests, taking payments, issuing room keys, etc.
Regularly responding to a high volume of customer inquiries via phone and emails.
Making and confirming reservations in person and over the phone, emails and faxed inquiries.
Accurately computing bills, collecting payments, and making change for guests.
Answering questions pertaining to hostel services and procedures.
Providing guest touristic information including shopping, dining, entertainment, and transportation.
Maintaining a high level of cooperation and teamwork at the Front Desk, placing emphasis on customer satisfaction, organization, and enhancement of the “L” vibe at the property.

Posses very good oral communication skills, is enthusiastic about international travel, and has an interest in working in hospitality or customer service.
Fluency in English, computer proficiency, and attention to detail are a must. Knowledge of other languages-reservation software-sales and Food Protection Certificate a plus.
A positive, people-oriented attitude, sense of humor, honest and reliable.
Ability to work in a fast-paced environment with diverse personalities.
Fluency in English (oral and written), computer proficiency.
Positive, people-oriented attitude and a sense of humorProven organizational skills and respect for deadlines
Ability to effectively manage time and multiple projects at once under minimal supervision
Knowledge of graphic design programs including Adobe Creative Suite

Internships are available on a 3-6 month basis and can be extended up to a year.
Potential P/T and/or F/T positions available after satisfactorily completing 3-6 month internship.

Meal Plan
Shared Housing with other Interns
L Hostels will provide your University or College with internship plans or details, in order for you to receive College credit (if applicable)