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Receive Training On:

  • Greeting and treating hostel guests with a positive attitude and eagerness to make them feel welcome and comfortable
  • Learning L software reservation system to check in/out guests, taking payments, issuing room keys, etc.
  • Regularly responding to a high volume of customer inquiries via phone and emails.
  • Making and confirming reservations in person and over the phone, emails and faxed inquiries.
  • Accurately computing bills, collecting payments, and making change for guests.  
  • Answering questions pertaining to hostel services and procedures.
  • Providing guest touristic information including shopping, dining, entertainment, and transportation.
  • Maintaining a high level of cooperation and teamwork at the Front Desk, placing emphasis on customer satisfaction, organization, and enhancement of the ā€œLā€ vibe at the property.

Qualifications:

  • Posses very good oral communication skills, is enthusiastic about international travel, and has an interest in working in hospitality or customer service.
  • Fluency in English, computer proficiency, and attention to detail are a must. Knowledge of other languages-reservation software-sales and Food Protection Certificate a plus.
  • A positive, people-oriented attitude, sense of humor, honest and reliable.
  • Ability to work in a fast-paced environment with diverse personalities.
  • Fluency in English (oral and written), computer proficiency.
  • Positive, people-oriented attitude and a sense of humorProven organizational skills and respect for deadlines
  • Ability to effectively manage time and multiple projects at once under minimal supervision
  • Knowledge of graphic design programs including Adobe Creative Suite

Note:

  • Internships are available on a 3-6 month basis and can be extended up to a year.
  • Potential P/T and/or F/T positions available after satisfactorily completing 3-6 month internship.

Compensation: [None Paid]

  • Meal Plan
  • Shared Housing with other Interns
  • L Hostels will provide your University or College with internship plans or details, in order for you to receive College credit (if applicable)